🔒 Privacy Policy

📋 Information We Collect

When you use NutriKart, we collect the following types of information:

• Name, email address, phone number and delivery address when you place an order
• Payment information (processed securely — we do not store card details)
• Account login credentials if you create an account
• Browsing behavior, pages visited, and products viewed on our website
• Device information such as IP address, browser type, and operating system
• Communications you send us via email, WhatsApp, or contact forms

🎯 How We Use Your Information

🍪 Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device.

• Essential Cookies — Required for the website to function (cart, login)
• Analytics Cookies — Help us understand how visitors use our site (Google Analytics)
• Marketing Cookies — Used to show relevant ads on other platforms
• Preference Cookies — Remember your settings and preferences

🤝 Data Sharing

We do not sell your personal data. We may share your information with trusted third parties only when necessary:

• Delivery Partners — To fulfill and ship your orders
• Payment Gateways — Razorpay, PayU, or similar (for processing payments)
• Analytics Tools — Google Analytics for website performance tracking
• Email Service Providers — To send order confirmations and newsletters
• Legal Authorities — If required by law or court order

🛡️ Data Security

We take the security of your personal information seriously and implement appropriate measures:

• SSL encryption on all pages to protect data in transit
• Secure payment processing — we never store your card details
• Regular security audits and vulnerability assessments
• Restricted access to personal data — only authorized staff can access it
• Data stored on secure servers with regular backups

✅ Your Rights

You have the following rights regarding your personal data:

• Access — Request a copy of the personal data we hold about you
• Correction — Ask us to correct inaccurate or incomplete information
• Deletion — Request deletion of your personal data ("right to be forgotten")
• Opt-out — Unsubscribe from marketing emails at any time
• Data Portability — Request your data in a machine-readable format
• Withdraw Consent — Withdraw consent for data processing at any time

🔄 Data Retention

We retain your personal data only as long as necessary:

• Order data is retained for 7 years for legal and tax compliance
• Account data is retained until you delete your account
• Marketing preferences are retained until you opt out
• Analytics data is anonymized after 26 months

👶 Children's Privacy

NutriKart is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it.

📝 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our website

We encourage you to review this policy periodically.