📄 Terms of Use

✅ Acceptance of Terms

By accessing or using the NutriKart website (nutrikartretail.com), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our website.

These terms apply to all visitors, users, and customers of NutriKart. We reserve the right to update these terms at any time, and continued use of the website constitutes acceptance of the updated terms.

👤 Account Registration

To place orders, you may be required to create an account. By creating an account, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information as needed
• Keep your password confidential and not share it with others
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

🛒 Orders & Products

By placing an order on NutriKart, you confirm that:

• You are legally capable of entering into a binding contract
• All information provided is accurate and truthful
• You are authorized to use the payment method provided

We reserve the right to:

• Refuse or cancel any order at our sole discretion
• Limit order quantities per customer or household
• Discontinue products without prior notice
• Correct pricing errors before order confirmation

💳 Payment Terms

🚚 Shipping & Delivery

• Free shipping on orders above ₹999 across India
• Standard delivery: 3–7 business days depending on location
• Express delivery available at additional cost in select cities
• Orders placed before 2 PM are dispatched the same day
• Delivery timelines are estimates and not guaranteed
• NutriKart is not liable for delays caused by courier partners or natural events

↩️ Returns & Refunds

We want you to be completely satisfied with your purchase. Our return policy:

• Returns accepted within 7 days of delivery for damaged or incorrect items
• Products must be unopened, unused, and in original packaging
• Consumable products (opened supplements) cannot be returned for hygiene reasons
• Refunds are processed within 5–7 business days after we receive the returned item
• Refunds are credited to the original payment method
• Shipping charges are non-refundable unless the return is due to our error

©️ Intellectual Property

All content on NutriKart — including but not limited to logos, text, images, graphics, product descriptions, and website design — is the intellectual property of NutriKart and is protected by applicable copyright and trademark laws.

• You may not copy, reproduce, or distribute our content without prior written permission
• You may not use our trademarks or logos without authorization
• Product images and descriptions are for informational purposes only
• User-submitted reviews become the property of NutriKart upon submission

🚫 Prohibited Activities

You agree not to engage in any of the following:

• Using the website for any unlawful or fraudulent purpose
• Attempting to gain unauthorized access to any part of the website
• Submitting false, misleading, or offensive reviews or content
• Using automated tools (bots, scrapers) to access or collect data
• Reselling products purchased from NutriKart without authorization
• Interfering with the operation or security of the website

⚖️ Limitation of Liability

To the maximum extent permitted by law, NutriKart shall not be liable for:

• Any indirect, incidental, or consequential damages arising from use of our products or website
• Loss of data, profits, or business opportunities
• Allergic reactions or adverse effects from product use (please read labels carefully)
• Third-party website content linked from our website
• Delays or failures in performance beyond our reasonable control

⚙️ Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

We encourage you to contact us first to resolve any disputes amicably before pursuing legal action.

🔄 Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. We will notify registered users of significant changes via email. Your continued use of the website after changes constitutes your acceptance of the new terms.